Testimonials & Customer Feedback on our Service & Delivery

Testimonials & Customer Feedback on our Service & Delivery
Please take a look at some of the testimonials we have been receiving - we work hard to keep our customers happy. All are available from the emails I have received - just ask to see them if you wish.

Matt, Northampton ... Hi ... just wanted to say a massive thanks for your excellent service. I made a mistake with my order and you quickly and without any fuss sorted my mistake for me. Super fast delivery too. I would recommend you to anyone. Thanks, matt.

Lindsay, Norwich ... I'm so impressed with both your service and products. When I phoned up with an enquiry I was called back in just 10 minutes and the products arrived the next day. What more could you ask for - I'll be using them again soon! Shorthose Russell.

Martin Fitzpatrick, N Ireland ... I received the Baylis Mini Eco Radio today and it's working perfectly. Many thanks for all your help and for your patience with a customer who initially ordered the wrong item - your friendly and courteous customer service is the best I have experienced in my ten years of internet purchasing. I will certainly be buying from you again and recommending you to my family and friends. It was a real pleasure to do business with you, Dorian. Best wishes, Martin.

Maria Houghton, Shetland ... Just a note to say 'thank you' for the excellent service provided by 'It Must Be Green'. I ordered a little eco-torch one day and it was delivered the following morning - and I live in Shetland on one of the offshore isles! The item was well packed and arrived undamaged. I was impressed and very pleased with my purchase. Yours faithfully, Maria Houghton. (Mrs.).

John Lawton, Derbyshire ... I bought eco-saver solar lights to light a verandah. It's a first rate product, supported by considerate, fast customer service.

John C Bradshaw ... I received the Radiator boosters lunch time today. Ingenious concept, I am looking forward to seeing them work. I usually switch my heating on in November unless frosts hit earlier, I wear a fleece in preference to artificial heat and to cut costs to environment and my pocket. Thanks for a very speedy and efficient service, from order to delivery in less than 24 hours, now that is service ..... less than 24 hours in this day and age is not the norm so when it does happen, it deserves praise.

Larry Trachtenberg ... While the products are simply brilliant and very unique, the customer service is second to none. Their responsiveness to questions, their assistance with issues and their speed of delivery were a fine example to anybody who wants to run a successful internet sales business. I'd buy ANY product this company sold.

Helen Sharp... Every bit of the service Dorian provides has been friendly, efficient and informative. The delivery of goodies or advice on products is as immediate as going into a local shop! I've been distributing wind-up torches around the village, I'm coveting the Sun Jars and have worked out exactly what people are getting for next year's Christmas presents already!

Clare Ireland ... There is something magic as well as Green about the Sun Jar. Wonderful night light for small children and the starting point for a bedtime story. I shall not be content with only one". Dear Dorian, Just for you to know, we as a family all went down like ninepins with the flu virus this year and for the first three days the only light bearable in the patients rooms was the magic Sun Jar. I also found it wonderful for the migraine sufferers. It somehow lifts the spirit. When I have got over the spend spend spend of Dec and early Jan, we shall be increasing our stock. Have a happy 2008 and so much luck with your venture. Best wishes Clare Ireland.

Max Pearson... Excellent, speedy and friendly service. Internet shopping doesn't have to be soul-less. Spread a little sun-shine with the 'Sun-light in a Jar' !

Malcolm, Shropshire... Power Plus Stingray torches are a real bargain and at the lowest price available. Every home should have a few for those sudden power cuts or for emergency use in the car. Never worry about dead batteries again! Superb service from www.itmustbegreen.co.uk

John MacMillan... Where better to go Green than with "It Must be Green", it's not just a website, but a site where the people behind it care for and communicate to the customer. I purchased the "Intellipanel" for my PC along with low energy light bulbs and I'm very satisfied with the products, the fast delivery and the great after sales communications. Many thanks Dorian and all the best for the future.

KT, Oxford ... I have always thought that solar power is being sadly underused for small appliances, so I was delighted to find a solar battery charger here. And I was even more delighted when it arrived at an overseas address before Christmas, even though I ordered it very late indeed.

Sheila Ibbotson ... Hello, Dorian, I ordered the sun jar on behalf of a computerless friend, who wanted it for her grandson, as a Christmas gift. So I don't have a specific recommendation, except to say that I hear that the boy was delighted with it, and I can certainly recommend your helpful service.

Anna Malkin (gadget fan)... Wow, just what I've been looking for! The chance to buy cool and imaginative gadgets, whilst still being environmentally responsible. It doesn't get better than that for us gadget lovers!

Liz Struds, Ewelme ... ordered my Freeloader on Wednesday - arrived first class Thursday morning - even got an email to confirm I was happy with my delivery the next day - I'd be happy to recommend It Must be Green to anyone!

Lynda Mitchell, Cholsey... For once the hype is true - these E-Cloths are just amazing! Great knowledge and prompt service from it Must Be Green - thanks!

Satisfied customer, Oxfordshire ... the quick cup kettle is both state of the art and eco-friendly. I've always wanted hot water on tap, but the built in systems are hundreds of pounds. A great kitchen gadget, everyone who visits wants to make their own cup of tea!!

Alastair Moffat, Fife ... Dorian , Thanks very much for the excellent service and prompt delivery, it was a pleasure doing buisness. Regards ...Ally.!

holdenrichard, Bedfordshire Fantastic customer service. They contacted me within 24 hours of me placing the order to let me know they were having problems with their supplier and we arranged a suitable alternative that arrived the day after ordering. i will definitely check It Must Be Green out before looking for other relevant items in future. !

lynne little, Kent Fantastic customer service. This is an excellent product. Can be quite hard work to get the finished "log" out of the log maker but they really do burn well. Fantastic service as well, was received within 48 hours! Thank you. !
5 out of 5 - Very good service
- 5 out of 5 - There was a problem with the biker item being in stock so the seller contacted me immediately to discuss alternatives which then arrived very promptly.
- 5 out of 5 - Great service. Really helpful on phone. Great customer services.
- 5 out of 5 - The two batteries came as requested in appropriate packaging and I can say that they are working perfectly as I look at my H20 clock to see what time it is as I write this! I wish "It Must Be Green" every success for a brave attempt to save our valuable resources.
- 5 out of 5 - No problem
- 4 out of 5 - Kept the school informed of delivery
- 5 out of 5 - read instructions realy simple to use brill 5 stars
- 5 out of 5 - Excellent
- 5 out of 5 - Excellent service.
- 5 out of 5 - Everything arrived in good time and condition.
- 5 out of 5 - Cool sun hat! Fast delivery, well packed.
- 5 out of 5 - although item received was not the item ordered I contacted the seller right away by email, they rung me the next day to rectify the mistake and my item was received the next day , service excellent and very polite
- 5 out of 5 - Was delayed by the Royal Mail, but excellent communication from the seller - would recommend.
- 5 out of 5 - The experience was great
- 4 out of 5 - no problems
- 5 out of 5 - Thank you
- 5 out of 5 - good transaction
- 5 out of 5 - Item arrived safely. Working well.
- 5 out of 5 - Excellent would use again
- 5 out of 5 - perfect will definately use again
- 4 out of 5 - this item was very well packaged
- 5 out of 5 - They posted it first class and it arrived the next day.
- 5 out of 5 - Speedy Transaction
- 5 out of 5 - excellent service!
- 5 out of 5 - Brilliant service, & the item is great. Works a treat! Everybody go & get one off these guys!!
- 5 out of 5 - Original problems with delivery sorted very promptly and with great communication. Can recommend,thanks a lot.
- 5 out of 5 - excellent service
- 5 out of 5 - Quick efficient service
- 5 out of 5 - delivered as promised
- 5 out of 5 - WELL PRICED does the job
- 5 out of 5 - No problems, as described and arrived fairly quickly.
- 5 out of 5 - "Great quick delivery - bought as a present so haven't used the actual device" Rated by Buyer: robertsmartin
- 5 out of 5 - "very good" Rated by Buyer: rose20195
- 5 out of 5 - "Prompt and efficient." Rated by Buyer: John M.
- 5 out of 5 - "Excellent service, item as described, fast delivery thank you." Rated by Buyer: Anne R.
- 5 out of 5 - "great item!" Rated by Buyer: trud72
- 4 out of 5 - "Item as described; works perfectly and arrived promptly." Rated by Buyer: Mr D.
- 5 out of 5 - "speedy delivery" Rated by Buyer: MISS S.
- 5 out of 5 - "Excellent shipped very quickly and the product very simple to use works really well and I am very HAPPY " Rated by Buyer: Anthony H.
- 5 out of 5 - Excellent shipped very quickly and the product very simple to use works really well and I am very HAPPY - Buyer
- 4 out of 5 - On time, in full - Buyer
- 5 out of 5 - thank you - Buyer
- 5 out of 5 - Great product, prompt delivery, would recommend ++ - Buyer
- 5 out of 5 - GREAT SERVICE!!! THANKS!!! - Buyer
- 4 out of 5 - Thanks. - Buyer
- 4 out of 5 - Product arrived in good time in appropriate packaging. Product works well. No batteries in package that I received. - Buyer
- 5 out of 5 - Received very quick and in excellent condition - Buyer
- Thanks. robert.higson
- order to delivery excellent lighting. richard_deighton
- good service. fionajwylie
- Very professional service despite Amazon delaying my order to the supplier. Simon.Gibson
- Arrived promptly. mattine.live
- Good product, good delivery, reasonable price. Mark.thisplanet
- Great service. wwoolley
- No problems with order jcx
- Excellent service Very timely jane.houlton
- Good service from the supplier. sb139
- thanks. chrischap
- the seller contacted me to let me know delivery had been delayed and that the item would arrive the next day by first class post, which it did. E.Webber
- there was no description so item was not what I wanted but supplier was very good about returning it. j.king
- Very fast service. Very quick delivery by the royal post. Thanks. stevemilesnz
- Very satisfactory in every way. sylma
- brilliant hevs
- Great! A* sleepin_cat
- Would use this company again. heaneyr
- very good ademwhite
- Satisfied. monkey76wolf
- Very prompt dispatch. chw123
- Everything happened just as promised! salla_osterholm
- Great service. IHmodulus96
- The device come very fast , is new and I am looking to buy more similar devices. gkat
- As described thanks jbushby
- Spot on! julieswinhoe
- Excellent, friendly service. Getting things here in Spain on time is difficult with a Post Office that is only open 2 hours a day! steveinaltea
- Very prompt service. gillvking
- 1st class service once again,never had any problrems in 3years. rob-hunter
- Very easy & speedy transaction. Well recommended. jack.jeffery36
- Good product, first-rate service. Recommended ducksinaflurry
- Excellent transaction - happy to purchase more salliejack
- service was great buchanangm
- Fast delivery paul
- Excellent delivery and stated product. tj.chan
- Perfect for our Eco friendly family. jchapman4365
- Very fast delivery, very pleased with product. jillhenry1
- arrived next day. brilliant item thank you mrs.hutchinson
- fast, williamstephen
- Excellent service, stuart_robert40
- promt service john
- very good fast service alangailgreg
- In bright sunlight my mobile charged in a very short time. thisisjohnroach
- Happy with service and product, magentaheadrest
- Very prompt delivery alwyn.mckee
- Arrived on time and in good condition, maggie
- Quick delivery, well packed. john.molloy7
- Delivered on time and as orddered wilf
- received quickly and exactly as described. hettymalcolmsmith
- very responsive to resolve delivery issues rich.lewis
- great marazaki@hotmail.com Buyer
- Thanks! the package arrived very promptly in time for Christmas despite putting a late order in! Very pleased with the torch too! ninjahippy
- Prompt delivery, great service cmcc186
- Really great hand towel, arrived really quickly darlingautomatic
- Excellent service - received package within few days and am pleased with the product! omitfaed
- Fast delivery, great torch rstorey51
- Great product, great service - very satisfied. amo
- Prompt service. Boshpaws
- Good product which arrived promptly. No problems. lizwoolston
- Arrived on time and product was fine. ash
- I ordered too many by accident. Seller gave full refund on returned item. Would do bussiness with "It Must be Green" again. philip_mcglone
- Very efficient service mhalton
- well packaged and despite leaving it a bit late,received it before Christmas johnbrignall
- prompt delivery, not used it yet. jenni.mackenzie
- A first-rate piece of equipment that will enjoy utility all around the world. barryaitken
- Really good and prompt erowly
- arrived in time + well packaged. thanks joanne.allen27
- Very prompt service jodieinkson
- Trouble free service john
- does exactly what it says on the tin eddie_hammond
- fast delivery-well packaged marc.bertels
- Marvellous little device,prompt delivery. grahamnosheds
- v Good Kubaton
- Quick delivery and perfect quality skynetdnc
- Spot on, fast delivery, highly recommended simon.o_rourke
- correct item delivered promptly john
- Great service. andrew_griffin_91
- Good mattchandler01
- As described and sent quickly many thanks mwright162
- Got it in time for Christmas - great! rachilou
- very good service jellyjoey
- Good service, even in the Christmas rush! eileenm.cox
- on time and well packaged. thanks carla.hitchcock
- Very good. Bought as a present- recipient loves it and is finding it very useful. sarahstephenson99
- Swift delivery. Well packaged. Very satisfied. suelaparry
- Prompt delivery cathy
- Quick delivery Thanks for the fast service. tonywbyrne
- Happy with service barnes.mikej
- very happy thankyou peter
- very pleased with the service lynn-t.dunn
- Prompt delivery, item as described mags
- excellent service louise.gallivan
- Speedy delivery, excellent product paula.loven
- great item - very nice azhar.chaudri
- Good Communication, Well Packaged darren.nixon3
- excellent kenyarise
- Before estimated delivery coriander_1
- Very quick service thank you claire.bennett
- good davidandkaren
- Arrived within 2 days, well packed Ebassett
- EFFICIENT SERVICE donald.marshall123
- My torch arrived a day earlier than the estimate. It was in perfect working order. Top Marks to 'It Must Be Green' Spudgunjams
- Very fast delivery ! alex.novac
- Arrived in 2 days; earlier than expected dave.s.walker
- Super service.Would certainly recommend. lisasheppard35
- Prompt delivery lf.dymond
- Didnt have to contact the seller. lornamharris
- The logmaker arrived quickly and in very good condition- I would use this company again emcarter100
- great service! lythan.nevard
- Excellent! No Problems with the order at all. kc
- brilliant delivery service markdspencer
- Would use again katy.gibson489
- Efficient service, rapid delivery. richie-devall
- Arrived in good order and quickly brian
- Great Service chris.allan5
- v good 0872204149
- Great transaction, many thanks roz_couch
- Great goods and speedy service gail.worton
- Quick and easy transaction paulabatelly
- Another 5, arrived perfect and in time, great work time and again... prodigymonish83
- Great seller, delivered faster than it's taken me to leave a comment! ellisandhisshipoffools
- Fast delivery, well packaged, arrived in good condition amazon
- very prompt, well packaged and great product Joanna_benson
- Fast delievery and really effective product! rjwestcott
- Well packaged arrived quickly. hazelandderek
- Great little product, excellent service, highly recommended the_immortal
- Super prompt delivery, good price, would recommend ek.young
- Excellent quick delivery elmbank2
- V Good I am Using All Ready louishankins
- Prompt delivery stroppyvegan
- Quick and efficient macnabs
- Goods as described - Fast delivery - Good Communication - A+++++ very prompt and efficient, arrived next day! catherinecroston
- great, personal service khopana
- Great seller! r.dathesta
- delivered on time stated , in condition stated c.tavner
- Great Excellent service dene.carter
- excellent, swift service rachelsldas
- Simple and effective if a bit noisier than I expected pjanslow
- no problem rachel.hinchliffe
- All as it should be. reedmoor.books
- Excellent service. Very pleased. donwarner
- Everything is OK - so far :-) dankub
- very good, excellent item and delivered promptly jennymurray1001
- Great product, fast delivery jackie
- great flowerfairygirl
- good service PAUL
- Very pleased with the delivery times and the order. Look forward to bashing out those recycled logs. Thanks. ukmark
- fantastic products which were well packaged and arrived quickly. c.davies
- Fast shipping and friendly correspondence! thanks! thesinisterpenguin