Testimonials & Customer Feedback on our Service & DeliveryPlease take a look at some of the testimonials we have been receiving - we work hard to keep our customers happy. All are available from the emails I have received - just ask to see them if you wish.
Matt, Northampton ... Hi ... just wanted to say a massive thanks for your excellent service. I made a mistake with my order and you quickly and without any fuss sorted my mistake for me. Super fast delivery too. I would recommend you to anyone. Thanks, matt.
Lindsay, Norwich ... I'm so impressed with both your service and products. When I phoned up with an enquiry I was called back in just 10 minutes and the products arrived the next day. What more could you ask for - I'll be using them again soon! Shorthose Russell.
Martin Fitzpatrick, N Ireland ... I received the Baylis Mini Eco Radio today and it's working perfectly. Many thanks for all your help and for your patience with a customer who initially ordered the wrong item - your friendly and courteous customer service is the best I have experienced in my ten years of internet purchasing. I will certainly be buying from you again and recommending you to my family and friends. It was a real pleasure to do business with you, Dorian. Best wishes, Martin.
Maria Houghton, Shetland ... Just a note to say 'thank you' for the excellent service provided by 'It Must Be Green'. I ordered a little eco-torch one day and it was delivered the following morning - and I live in Shetland on one of the offshore isles! The item was well packed and arrived undamaged. I was impressed and very pleased with my purchase. Yours faithfully, Maria Houghton. (Mrs.).
John Lawton, Derbyshire ... I bought eco-saver solar lights to light a verandah. It's a first rate product, supported by considerate, fast customer service.
John C Bradshaw ... I received the Radiator boosters lunch time today. Ingenious concept, I am looking forward to seeing them work. I usually switch my heating on in November unless frosts hit earlier, I wear a fleece in preference to artificial heat and to cut costs to environment and my pocket. Thanks for a very speedy and efficient service, from order to delivery in less than 24 hours, now that is service ..... less than 24 hours in this day and age is not the norm so when it does happen, it deserves praise.
Larry Trachtenberg ... While the products are simply brilliant and very unique, the customer service is second to none. Their responsiveness to questions, their assistance with issues and their speed of delivery were a fine example to anybody who wants to run a successful internet sales business. I'd buy ANY product this company sold.
Helen Sharp... Every bit of the service Dorian provides has been friendly, efficient and informative. The delivery of goodies or advice on products is as immediate as going into a local shop! I've been distributing wind-up torches around the village, I'm coveting the Sun Jars and have worked out exactly what people are getting for next year's Christmas presents already!
Clare Ireland ... There is something magic as well as Green about the Sun Jar. Wonderful night light for small children and the starting point for a bedtime story. I shall not be content with only one". Dear Dorian, Just for you to know, we as a family all went down like ninepins with the flu virus this year and for the first three days the only light bearable in the patients rooms was the magic Sun Jar. I also found it wonderful for the migraine sufferers. It somehow lifts the spirit. When I have got over the spend spend spend of Dec and early Jan, we shall be increasing our stock. Have a happy 2008 and so much luck with your venture. Best wishes Clare Ireland.
Max Pearson... Excellent, speedy and friendly service. Internet shopping doesn't have to be soul-less. Spread a little sun-shine with the 'Sun-light in a Jar' !
Malcolm, Shropshire... Power Plus Stingray torches are a real bargain and at the lowest price available. Every home should have a few for those sudden power cuts or for emergency use in the car. Never worry about dead batteries again! Superb service from www.itmustbegreen.co.uk
John MacMillan... Where better to go Green than with "It Must be Green", it's not just a website, but a site where the people behind it care for and communicate to the customer. I purchased the "Intellipanel" for my PC along with low energy light bulbs and I'm very satisfied with the products, the fast delivery and the great after sales communications. Many thanks Dorian and all the best for the future.
KT, Oxford ... I have always thought that solar power is being sadly underused for small appliances, so I was delighted to find a solar battery charger here. And I was even more delighted when it arrived at an overseas address before Christmas, even though I ordered it very late indeed.
Sheila Ibbotson ... Hello, Dorian, I ordered the sun jar on behalf of a computerless friend, who wanted it for her grandson, as a Christmas gift. So I don't have a specific recommendation, except to say that I hear that the boy was delighted with it, and I can certainly recommend your helpful service.
Anna Malkin (gadget fan)... Wow, just what I've been looking for! The chance to buy cool and imaginative gadgets, whilst still being environmentally responsible. It doesn't get better than that for us gadget lovers!
Liz Struds, Ewelme ... ordered my Freeloader on Wednesday - arrived first class Thursday morning - even got an email to confirm I was happy with my delivery the next day - I'd be happy to recommend It Must be Green to anyone!
Lynda Mitchell, Cholsey... For once the hype is true - these E-Cloths are just amazing! Great knowledge and prompt service from it Must Be Green - thanks!
Satisfied customer, Oxfordshire ... the quick cup kettle is both state of the art and eco-friendly. I've always wanted hot water on tap, but the built in systems are hundreds of pounds. A great kitchen gadget, everyone who visits wants to make their own cup of tea!!
Alastair Moffat, Fife ... Dorian , Thanks very much for the excellent service and prompt delivery, it was a pleasure doing buisness. Regards ...Ally.!
holdenrichard, Bedfordshire Fantastic customer service. They contacted me within 24 hours of me placing the order to let me know they were having problems with their supplier and we arranged a suitable alternative that arrived the day after ordering. i will definitely check It Must Be Green out before looking for other relevant items in future. !
lynne little, Kent Fantastic customer service. This is an excellent product. Can be quite hard work to get the finished "log" out of the log maker but they really do burn well. Fantastic service as well, was received within 48 hours! Thank you. !
06/08/2010 - 5 out of 5 - Very good service 21/07/2010 - 5 out of 5 - There was a problem with the biker item being in stock so the seller contacted me immediately to discuss alternatives which then arrived very promptly. 12/07/2010 - 5 out of 5 - Great service. Really helpful on phone. Great customer services. 31/05/2010 - 5 out of 5 - The two batteries came as requested in appropriate packaging and I can say that they are working perfectly as I look at my H20 clock to see what time it is as I write this! I wish "It Must Be Green" every success for a brave attempt to save our valuable resources. 25/05/2010 - 5 out of 5 - No problem 21/05/2010 - 4 out of 5 - Kept the school informed of delivery 19/05/2010 - 5 out of 5 - read instructions realy simple to use brill 5 stars 05/05/2010 - 5 out of 5 - Excellent 28/04/2010 - 5 out of 5 - Excellent service. 04/04/2010 - 5 out of 5 - Everything arrived in good time and condition. 01/04/2010 - 5 out of 5 - Cool sun hat! Fast delivery, well packed. 29/03/2010 - 5 out of 5 - although item received was not the item ordered I contacted the seller right away by email, they rung me the next day to rectify the mistake and my item was received the next day , service excellent and very polite 10/03/2010 - 5 out of 5 - Was delayed by the Royal Mail, but excellent communication from the seller - would recommend. 27/02/2010 - 5 out of 5 - The experience was great 27/02/2010 - 4 out of 5 - no problems 26/02/2010 - 5 out of 5 - Thank you 23/02/2010 - 5 out of 5 - good transaction 29/01/2010 - 5 out of 5 - Item arrived safely. Working well. 19/01/2010 - 5 out of 5 - Excellent would use again 16/01/2010 - 5 out of 5 - perfect will definately use again 12/01/2010 - 4 out of 5 - this item was very well packaged 04/01/2010 - 5 out of 5 - They posted it first class and it arrived the next day.
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26/12/2009 - 5 out of 5 - Speedy Transaction 22/12/2009 - 5 out of 5 - excellent service! 18/12/2009 - 5 out of 5 - Brilliant service, & the item is great. Works a treat! Everybody go & get one off these guys!! 14/12/2009 - 5 out of 5 - Original problems with delivery sorted very promptly and with great communication. Can recommend,thanks a lot. 06/12/2009 - 5 out of 5 - excellent service 06/12/2009 - 5 out of 5 - Quick efficient service 05/12/2009 - 5 out of 5 - delivered as promised 05/12/2009 - 5 out of 5 - WELL PRICED does the job 03/12/2009 - 5 out of 5 - No problems, as described and arrived fairly quickly. 24/11/2009 - 5 out of 5: "Great quick delivery - bought as a present so haven't used the actual device" Rated by Buyer: robertsmartin 13/11/2009 - 5 out of 5: "very good" Rated by Buyer: rose20195 09/11/2009 - 5 out of 5: "Prompt and efficient." Rated by Buyer: John M. 04/11/2009 - 5 out of 5: "Excellent service, item as described, fast delivery thank you." Rated by Buyer: Anne R. 03/11/2009 - 5 out of 5: "great item!" Rated by Buyer: trud72 28/10/2009 - 4 out of 5: "Item as described; works perfectly and arrived promptly." Rated by Buyer: Mr D. 28/10/2009 - 5 out of 5: "speedy delivery" Rated by Buyer: MISS S. 09/10/2009 - 5 out of 5: "Excellent shipped very quickly and the product very simple to use works really well and I am very HAPPY " Rated by Buyer: Anthony H. 09/10/2009 5 Excellent shipped very quickly and the product very simple to use works really well and I am very HAPPY - Buyer 21/09/2009 4 On time, in full - Buyer 21/09/2009 5 thank you - Buyer 16/09/2009 5 Great product, prompt delivery, would recommend ++ - Buyer 10/09/2009 5 GREAT SERVICE!!! THANKS!!! - Buyer 31/08/2009 4 Thanks. - Buyer 16/08/2009 4 Product arrived in good time in appropriate packaging. Product works well. No batteries in package that I received. - Buyer 11/08/2009 5 Received very quick and in excellent condition - Buyer 29/07/2009 Thanks. robert.higson 21/07/2009 order to delivery excellent lighting. richard_deighton 18/07/2009 good service. fionajwylie 17/07/2009 Very professional service despite Amazon delaying my order to the supplier. Simon.Gibson 09/07/2009 Arrived promptly. mattine.live 09/07/2009 Good product, good delivery, reasonable price. Mark.thisplanet 01/07/2009 Great service. wwoolley 30/06/2009 No problems with order jcx 22/06/2009 Excellent service Very timely jane.houlton 15/06/2009 Good service from the supplier. sb139 12/06/2009 thanks. chrischap 03/06/2009 the seller contacted me to let me know delivery had been delayed and that the item would arrive the next day by first class post, which it did. E.Webber 30/05/2009 there was no description so item was not what I wanted but supplier was very good about returning it. j.king 25/05/2009 Very fast service. Very quick delivery by the royal post. Thanks. stevemilesnz 17/05/2009 Very satisfactory in every way. sylma 14/05/2009 brilliant hevs 10/05/2009 Great! A* sleepin_cat 06/05/2009 Would use this company again. heaneyr 25/04/2009 very good ademwhite 21/04/2009 Satisfied. monkey76wolf 15/04/2009 Very prompt dispatch. chw123 12/04/2009 Everything happened just as promised! salla_osterholm 09/04/2009 Great service. IHmodulus96 09/04/2009 The device come very fast , is new and I am looking to buy more similar devices. gkat 06/04/2009 As described thanks jbushby 04/04/2009 Spot on! julieswinhoe 03/04/2009 Excellent, friendly service. Getting things here in Spain on time is difficult with a Post Office that is only open 2 hours a day! steveinaltea 03/04/2009 Very prompt service. gillvking 21/03/2009 1st class service once again,never had any problrems in 3years. rob-hunter 21/03/2009 Very easy & speedy transaction. Well recommended. jack.jeffery36 21/03/2009 Good product, first-rate service. Recommended ducksinaflurry 18/03/2009 Excellent transaction - happy to purchase more salliejack 16/03/2009 service was great buchanangm 09/03/2009 Fast delivery paul 27/02/2009 Excellent delivery and stated product. tj.chan 25/02/2009 Perfect for our Eco friendly family. jchapman4365 25/02/2009 Very fast delivery, very pleased with product. jillhenry1 23/02/2009 arrived next day. brilliant item thank you mrs.hutchinson 17/02/2009 fast, williamstephen 12/02/2009 Excellent service, stuart_robert40 09/02/2009 promt service john 04/02/2009 very good fast service alangailgreg 04/02/2009 In bright sunlight my mobile charged in a very short time. thisisjohnroach 30/01/2009 Happy with service and product, magentaheadrest 30/01/2009 Very prompt delivery alwyn.mckee 29/01/2009 Arrived on time and in good condition, maggie 28/01/2009 Quick delivery, well packed. john.molloy7 27/01/2009 Delivered on time and as orddered wilf 23/01/2009 received quickly and exactly as described. hettymalcolmsmith 22/01/2009 very responsive to resolve delivery issues rich.lewis 22/01/2009 great marazaki@hotmail.com Buyer 18/01/2009 Thanks! the package arrived very promptly in time for Christmas despite putting a late order in! Very pleased with the torch too! ninjahippy 17/01/2009 Prompt delivery, great service cmcc186 13/01/2009 Really great hand towel, arrived really quickly darlingautomatic 13/01/2009 Excellent service - received package within few days and am pleased with the product! omitfaed 12/01/2009 Fast delivery, great torch rstorey51 12/01/2009 Great product, great service - very satisfied. amo 10/01/2009 Prompt service. Boshpaws 10/01/2009 Good product which arrived promptly. No problems. lizwoolston 09/01/2009 Arrived on time and product was fine. ash 09/01/2009 I ordered too many by accident. Seller gave full refund on returned item. Would do bussiness with "It Must be Green" again. philip_mcglone 09/01/2009 Very efficient service mhalton 08/01/2009 well packaged and despite leaving it a bit late,received it before Christmas johnbrignall 08/01/2009 prompt delivery, not used it yet. jenni.mackenzie 08/01/2009 A first-rate piece of equipment that will enjoy utility all around the world. barryaitken 07/01/2009 Really good and prompt erowly 06/01/2009 arrived in time + well packaged. thanks joanne.allen27 06/01/2009 Very prompt service jodieinkson 06/01/2009 Trouble free service john 05/01/2009 does exactly what it says on the tin eddie_hammond 05/01/2009 fast delivery-well packaged marc.bertels 04/01/2009 Marvellous little device,prompt delivery. grahamnosheds 04/01/2009 v Good Kubaton 04/01/2009 Quick delivery and perfect quality skynetdnc 04/01/2009 Spot on, fast delivery, highly recommended simon.o_rourke 03/01/2009 correct item delivered promptly john 02/01/2009 Great service. andrew_griffin_91
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31/12/2008 Good mattchandler01 31/12/2008 As described and sent quickly many thanks mwright162 31/12/2008 Got it in time for Christmas - great! rachilou 30/12/2008 very good service jellyjoey 30/12/2008 Good service, even in the Christmas rush! eileenm.cox 30/12/2008 on time and well packaged. thanks carla.hitchcock 29/12/2008 Very good. Bought as a present- recipient loves it and is finding it very useful. sarahstephenson99 29/12/2008 Swift delivery. Well packaged. Very satisfied. suelaparry 29/12/2008 Prompt delivery cathy 29/12/2008 Quick delivery Thanks for the fast service. tonywbyrne 28/12/2008 Happy with service barnes.mikej 26/12/2008 very happy thankyou peter 26/12/2008 very pleased with the service lynn-t.dunn 23/12/2008 Prompt delivery, item as described mags 23/12/2008 excellent service louise.gallivan 23/12/2008 Speedy delivery, excellent product paula.loven 22/12/2008 great item - very nice azhar.chaudri 22/12/2008 Good Communication, Well Packaged darren.nixon3 19/12/2008 excellent kenyarise 19/12/2008 Before estimated delivery coriander_1 18/12/2008 Very quick service thank you claire.bennett 15/12/2008 good davidandkaren 15/12/2008 Arrived within 2 days, well packed Ebassett 12/12/2008 EFFICIENT SERVICE donald.marshall123 11/12/2008 My torch arrived a day earlier than the estimate. It was in perfect working order. Top Marks to 'It Must Be Green' Spudgunjams 11/12/2008 Very fast delivery ! alex.novac 11/12/2008 Arrived in 2 days; earlier than expected dave.s.walker 10/12/2008 Super service.Would certainly recommend. lisasheppard35 10/12/2008 Prompt delivery lf.dymond 10/12/2008 Didnt have to contact the seller. lornamharris 07/12/2008 The logmaker arrived quickly and in very good condition- I would use this company again emcarter100 06/12/2008 great service! lythan.nevard 04/12/2008 Excellent! No Problems with the order at all. kc 03/12/2008 brilliant delivery service markdspencer 02/12/2008 Would use again katy.gibson489 25/11/2008 Efficient service, rapid delivery. richie-devall 24/11/2008 Arrived in good order and quickly brian 22/11/2008 Great Service chris.allan5 21/11/2008 v good 0872204149 21/11/2008 Great transaction, many thanks roz_couch 18/11/2008 Great goods and speedy service gail.worton 14/11/2008 Quick and easy transaction paulabatelly 13/11/2008 Another 5, arrived perfect and in time, great work time and again... prodigymonish83 08/11/2008 Great seller, delivered faster than it's taken me to leave a comment! ellisandhisshipoffools 08/11/2008 Fast delivery, well packaged, arrived in good condition amazon 06/11/2008 very prompt, well packaged and great product Joanna_benson 04/11/2008 Fast delievery and really effective product! rjwestcott 04/11/2008 Well packaged arrived quickly. hazelandderek 31/10/2008 Great little product, excellent service, highly recommended the_immortal 28/10/2008 Super prompt delivery, good price, would recommend ek.young 28/10/2008 Excellent quick delivery elmbank2 20/10/2008 V Good I am Using All Ready louishankins 18/10/2008 Prompt delivery stroppyvegan 17/10/2008 Quick and efficient macnabs 15/10/2008 Goods as described - Fast delivery - Good Communication - A+++++ very prompt and efficient, arrived next day! catherinecroston 13/10/2008 great, personal service khopana 13/10/2008 Great seller! r.dathesta 12/10/2008 delivered on time stated , in condition stated c.tavner 12/10/2008 Great Excellent service dene.carter 10/10/2008 excellent, swift service rachelsldas 03/10/2008 Simple and effective if a bit noisier than I expected pjanslow 02/10/2008 no problem rachel.hinchliffe 02/10/2008 All as it should be. reedmoor.books 01/10/2008 Excellent service. Very pleased. donwarner 01/10/2008 Everything is OK - so far :-) dankub 28/09/2008 very good, excellent item and delivered promptly jennymurray1001 28/09/2008 Great product, fast delivery jackie 26/09/2008 great flowerfairygirl 25/09/2008 good service PAUL 24/09/2008 Very pleased with the delivery times and the order. Look forward to bashing out those recycled logs. Thanks. ukmark 24/09/2008 fantastic products which were well packaged and arrived quickly. c.davies 23/09/2008 Fast shipping and friendly correspondence! thanks! thesinisterpenguin 22/09/2008 Great speedy delivery of product that was exactly as described. thecottagecoldash 22/09/2008 Great service, thanks! sarah.bunting 22/09/2008 Thanks, Great Service lordpersia 22/09/2008 good product, quick delivery don.robinson 16/09/2008 Received in good time and in good order markcurrid 13/09/2008 Excellent seller, would buy from them again. axisphere 11/09/2008 Quick delivery - thank you jonelle2003 11/09/2008 speedy service robyn.thompson 10/09/2008 Good product, quick delivery timslow 10/09/2008 not what i expected but does a good job js004f6869 08/09/2008 brilliant service daithedeath 07/09/2008 well done pbpeter 05/09/2008 Excellent communication. Thank you. ruthhdonnelly 05/09/2008 Great service! khester82 05/09/2008 super quick delivery of excellent product M.S.Cunningham 05/09/2008 Fast delivery & product as described. norman 04/09/2008 used them straight away- brilliant idea ! jscalow 03/09/2008 very satisfactory stephensonpaulin 02/09/2008 excellent service hilary.scuffha 01/09/2008 fine tom_nee 29/08/2008 Absolutely fantastic service. Couldn't fault your prompt attention and delivery. Thank you. kkmalia 27/08/2008 Good service viv.c.stewar 26/08/2008 Good doing business. Martdav289 25/08/2008 excellent simon.jclark 10/08/2008 would be happy to use again. A1 alan 09/08/2008 great service, thankyou. pauline.hamer 01/08/2008 very prompt gavin.cooper 30/07/2008 well packed and arrived before I expected it to Good Show peter.brocklehurst 28/07/2008 Great items, thanks! woollywormhead 26/07/2008 Fast delivery and excellent product excellent transaction, many thanks. serialhound 13/07/2008 Works well -very pleased with it ljg 10/07/2008 Very highly recomended. Very fast delivery xpmedic 10/07/2008 good service ronicoco 08/07/2008 Great thanks stephen.hallworth 05/07/2008 the goods arrived on time, properly packed, brand new, in perfect working conditions apviterbo 03/07/2008 As usual perfect, on time and well packed - Mim prodigymonish83 30/06/2008 Great person to deal with many thnx mfurie2540 30/06/2008 - robinsonhm 26/06/2008 Arrived on time, product as described - very pleased sophie.hartfield 25/06/2008 need a little more info in the instruction manual on how to set up and on wether to leave in full sun here in spain as it gets terrifically hot gregorysanderson 25/06/2008 very good, no problems at all, fast delivery. david.henderson77 25/06/2008 excellent product tommywingers 24/06/2008 Good service and product as advertised alex.bennett 20/06/2008 Good communications. Revised schedule was good rboyden 06/06/2008 prompt delivery barbs-harrison 03/06/2008 Came on time with good packing... prodigymonish83 30/05/2008 aqrrived on time as described dorothe.havenaar 23/05/2008 spot on d.rome 22/05/2008 came on time....good packing prodigymonish83 18/05/2008 Royal Mail missed delivery date mikebrownb 13/05/2008 Great fun, Just as described, well packagen, Thank you. simon430 06/05/2008 Delighted that my goods arrived within 24 hours of placing the order. Good value and choice. Many thanks. Top marks!mag 06/05/2008 vgood slbv 04/05/2008 out standing,does exactly what it says a+ coffee_dragon 30/04/2008 Delivered on time and in good order at 26/04/2008 quick paul 23/04/2008 ace shopping stanthemantra 20/04/2008 friendly service, quick delivery and reply. antjetr 19/04/2008 contacted me very promptly to inform my item was out of stock, so I could choose a suitable replacement. beckie.macpherson 16/04/2008 The service provided was very good and the item was delivered quickly and well packaged. t.biondic 14/04/2008 product exactly as described Your simon.adele 07/04/2008 service was quick, efficient and cheaper than the competition Your dibryan1007 07/04/2008 Item was as ordered and arrived quickly roderick.francis1 06/04/2008 arrived quickly and as described marilynmayer 05/04/2008 Fast speedy service jpeiser 30/03/2008 just right, thank you 5 extremely good after sales service. ivan.levett 17/03/2008 good and fast michael 13/03/2008 Excellent next day service
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