Testimonials & Customer Feedback on our Service & Delivery
Please take a look at some of the testimonials we have been receiving - we work hard to keep our customers happy. All are available from the emails I have received - just ask to see them if you wish.
Matt, Northampton ... Hi ... just wanted to say a massive thanks for your excellent service. I made a mistake with my order and you quickly and without any fuss sorted my mistake for me. Super fast delivery too. I would recommend you to anyone. Thanks, matt.
Lindsay, Norwich ... I'm so impressed with both your service and products. When I phoned up with an enquiry I was called back in just 10 minutes and the products arrived the next day. What more could you ask for - I'll be using them again soon! Shorthose Russell.
Martin Fitzpatrick, N Ireland ... I received the Baylis Mini Eco Radio today and it's working perfectly. Many thanks for all your help and for your patience with a customer who initially ordered the wrong item - your friendly and courteous customer service is the best I have experienced in my ten years of internet purchasing. I will certainly be buying from you again and recommending you to my family and friends. It was a real pleasure to do business with you, Dorian. Best wishes, Martin.
Maria Houghton, Shetland ... Just a note to say 'thank you' for the excellent service provided by 'It Must Be Green'. I ordered a little eco-torch one day and it was delivered the following morning - and I live in Shetland on one of the offshore isles! The item was well packed and arrived undamaged. I was impressed and very pleased with my purchase. Yours faithfully, Maria Houghton. (Mrs.).
John Lawton, Derbyshire ... I bought eco-saver solar lights to light a verandah. It's a first rate product, supported by considerate, fast customer service.
John C Bradshaw ... I received the Radiator boosters lunch time today. Ingenious concept, I am looking forward to seeing them work. I usually switch my heating on in November unless frosts hit earlier, I wear a fleece in preference to artificial heat and to cut costs to environment and my pocket. Thanks for a very speedy and efficient service, from order to delivery in less than 24 hours, now that is service ..... less than 24 hours in this day and age is not the norm so when it does happen, it deserves praise.
Larry Trachtenberg ... While the products are simply brilliant and very unique, the customer service is second to none. Their responsiveness to questions, their assistance with issues and their speed of delivery were a fine example to anybody who wants to run a successful internet sales business. I'd buy ANY product this company sold.
Helen Sharp... Every bit of the service Dorian provides has been friendly, efficient and informative. The delivery of goodies or advice on products is as immediate as going into a local shop! I've been distributing wind-up torches around the village, I'm coveting the Sun Jars and have worked out exactly what people are getting for next year's Christmas presents already!
Clare Ireland ... There is something magic as well as Green about the Sun Jar. Wonderful night light for small children and the starting point for a bedtime story. I shall not be content with only one". Dear Dorian, Just for you to know, we as a family all went down like ninepins with the flu virus this year and for the first three days the only light bearable in the patients rooms was the magic Sun Jar. I also found it wonderful for the migraine sufferers. It somehow lifts the spirit. When I have got over the spend spend spend of Dec and early Jan, we shall be increasing our stock. Have a happy 2008 and so much luck with your venture. Best wishes Clare Ireland.
Max Pearson... Excellent, speedy and friendly service. Internet shopping doesn't have to be soul-less. Spread a little sun-shine with the 'Sun-light in a Jar' !
Malcolm, Shropshire... Power Plus Stingray torches are a real bargain and at the lowest price available. Every home should have a few for those sudden power cuts or for emergency use in the car. Never worry about dead batteries again! Superb service from www.itmustbegreen.co.uk
John MacMillan... Where better to go Green than with "It Must be Green", it's not just a website, but a site where the people behind it care for and communicate to the customer. I purchased the "Intellipanel" for my PC along with low energy light bulbs and I'm very satisfied with the products, the fast delivery and the great after sales communications. Many thanks Dorian and all the best for the future.
KT, Oxford ... I have always thought that solar power is being sadly underused for small appliances, so I was delighted to find a solar battery charger here. And I was even more delighted when it arrived at an overseas address before Christmas, even though I ordered it very late indeed.
Sheila Ibbotson ... Hello, Dorian, I ordered the sun jar on behalf of a computerless friend, who wanted it for her grandson, as a Christmas gift. So I don't have a specific recommendation, except to say that I hear that the boy was delighted with it, and I can certainly recommend your helpful service.
Anna Malkin (gadget fan)... Wow, just what I've been looking for! The chance to buy cool and imaginative gadgets, whilst still being environmentally responsible. It doesn't get better than that for us gadget lovers!
Liz Struds, Ewelme ... ordered my Freeloader on Wednesday - arrived first class Thursday morning - even got an email to confirm I was happy with my delivery the next day - I'd be happy to recommend It Must be Green to anyone!
Lynda Mitchell, Cholsey... For once the hype is true - these E-Cloths are just amazing! Great knowledge and prompt service from it Must Be Green - thanks!
Satisfied customer, Oxfordshire ... the quick cup kettle is both state of the art and eco-friendly. I've always wanted hot water on tap, but the built in systems are hundreds of pounds. A great kitchen gadget, everyone who visits wants to make their own cup of tea!!
Alastair Moffat, Fife ... Dorian , Thanks very much for the excellent service and prompt delivery, it was a pleasure doing buisness. Regards ...Ally.!
holdenrichard, Bedfordshire Fantastic customer service. They contacted me within 24 hours of me placing the order to let me know they were having problems with their supplier and we arranged a suitable alternative that arrived the day after ordering. i will definitely check It Must Be Green out before looking for other relevant items in future. !
lynne little, Kent Fantastic customer service. This is an excellent product. Can be quite hard work to get the finished "log" out of the log maker but they really do burn well. Fantastic service as well, was received within 48 hours! Thank you. !
06/08/2010 - 5 out of 5 - Very good service
21/07/2010 - 5 out of 5 - There was a problem with the biker item being in stock so the seller contacted me immediately to discuss alternatives which then arrived very promptly.
12/07/2010 - 5 out of 5 - Great service. Really helpful on phone. Great customer services.
31/05/2010 - 5 out of 5 - The two batteries came as requested in appropriate packaging and I can say that they are working perfectly as I look at my H20 clock to see what time it is as I write this! I wish "It Must Be Green" every success for a brave attempt to save our valuable resources.
25/05/2010 - 5 out of 5 - No problem
21/05/2010 - 4 out of 5 - Kept the school informed of delivery
19/05/2010 - 5 out of 5 - read instructions realy simple to use brill 5 stars
05/05/2010 - 5 out of 5 - Excellent
28/04/2010 - 5 out of 5 - Excellent service.
04/04/2010 - 5 out of 5 - Everything arrived in good time and condition.
01/04/2010 - 5 out of 5 - Cool sun hat! Fast delivery, well packed.
29/03/2010 - 5 out of 5 - although item received was not the item ordered I contacted the seller right away by email, they rung me the next day to rectify the mistake and my item was received the next day , service excellent and very polite
10/03/2010 - 5 out of 5 - Was delayed by the Royal Mail, but excellent communication from the seller - would recommend.
27/02/2010 - 5 out of 5 - The experience was great
27/02/2010 - 4 out of 5 - no problems
26/02/2010 - 5 out of 5 - Thank you
23/02/2010 - 5 out of 5 - good transaction
29/01/2010 - 5 out of 5 - Item arrived safely. Working well.
19/01/2010 - 5 out of 5 - Excellent would use again
16/01/2010 - 5 out of 5 - perfect will definately use again
12/01/2010 - 4 out of 5 - this item was very well packaged
04/01/2010 - 5 out of 5 - They posted it first class and it arrived the next day.
26/12/2009 - 5 out of 5 - Speedy Transaction
22/12/2009 - 5 out of 5 - excellent service!
18/12/2009 - 5 out of 5 - Brilliant service, & the item is great. Works a treat! Everybody go & get one off these guys!!
14/12/2009 - 5 out of 5 - Original problems with delivery sorted very promptly and with great communication. Can recommend,thanks a lot.
06/12/2009 - 5 out of 5 - excellent service
06/12/2009 - 5 out of 5 - Quick efficient service
05/12/2009 - 5 out of 5 - delivered as promised
05/12/2009 - 5 out of 5 - WELL PRICED does the job
03/12/2009 - 5 out of 5 - No problems, as described and arrived fairly quickly.
24/11/2009 - 5 out of 5: "Great quick delivery - bought as a present so haven't used the actual device" Rated by Buyer: robertsmartin
13/11/2009 - 5 out of 5: "very good" Rated by Buyer: rose20195
09/11/2009 - 5 out of 5: "Prompt and efficient." Rated by Buyer: John M.
04/11/2009 - 5 out of 5: "Excellent service, item as described, fast delivery thank you." Rated by Buyer: Anne R.
03/11/2009 - 5 out of 5: "great item!" Rated by Buyer: trud72
28/10/2009 - 4 out of 5: "Item as described; works perfectly and arrived promptly." Rated by Buyer: Mr D.
28/10/2009 - 5 out of 5: "speedy delivery" Rated by Buyer: MISS S.
09/10/2009 - 5 out of 5: "Excellent shipped very quickly and the product very simple to use works really well and I am very HAPPY " Rated by Buyer: Anthony H.
09/10/2009 5 Excellent shipped very quickly and the product very simple to use works really well and I am very HAPPY - Buyer
21/09/2009 4 On time, in full - Buyer
21/09/2009 5 thank you - Buyer
16/09/2009 5 Great product, prompt delivery, would recommend ++ - Buyer
10/09/2009 5 GREAT SERVICE!!! THANKS!!! - Buyer
31/08/2009 4 Thanks. - Buyer
16/08/2009 4 Product arrived in good time in appropriate packaging. Product works well. No batteries in package that I received. - Buyer
11/08/2009 5 Received very quick and in excellent condition - Buyer
29/07/2009 Thanks. robert.higson
21/07/2009 order to delivery excellent lighting. richard_deighton
18/07/2009 good service. fionajwylie
17/07/2009 Very professional service despite Amazon delaying my order to the supplier. Simon.Gibson
09/07/2009 Arrived promptly. mattine.live
09/07/2009 Good product, good delivery, reasonable price. Mark.thisplanet
01/07/2009 Great service. wwoolley
30/06/2009 No problems with order jcx
22/06/2009 Excellent service Very timely jane.houlton
15/06/2009 Good service from the supplier. sb139
12/06/2009 thanks. chrischap
03/06/2009 the seller contacted me to let me know delivery had been delayed and that the item would arrive the next day by first class post, which it did. E.Webber
30/05/2009 there was no description so item was not what I wanted but supplier was very good about returning it. j.king
25/05/2009 Very fast service. Very quick delivery by the royal post. Thanks. stevemilesnz
17/05/2009 Very satisfactory in every way. sylma
14/05/2009 brilliant hevs
10/05/2009 Great! A* sleepin_cat
06/05/2009 Would use this company again. heaneyr
25/04/2009 very good ademwhite
21/04/2009 Satisfied. monkey76wolf
15/04/2009 Very prompt dispatch. chw123
12/04/2009 Everything happened just as promised! salla_osterholm
09/04/2009 Great service. IHmodulus96
09/04/2009 The device come very fast , is new and I am looking to buy more similar devices. gkat
06/04/2009 As described thanks jbushby
04/04/2009 Spot on! julieswinhoe
03/04/2009 Excellent, friendly service. Getting things here in Spain on time is difficult with a Post Office that is only open 2 hours a day! steveinaltea
03/04/2009 Very prompt service. gillvking
21/03/2009 1st class service once again,never had any problrems in 3years. rob-hunter
21/03/2009 Very easy & speedy transaction. Well recommended. jack.jeffery36
21/03/2009 Good product, first-rate service. Recommended ducksinaflurry
18/03/2009 Excellent transaction - happy to purchase more salliejack
16/03/2009 service was great buchanangm
09/03/2009 Fast delivery paul
27/02/2009 Excellent delivery and stated product. tj.chan
25/02/2009 Perfect for our Eco friendly family. jchapman4365
25/02/2009 Very fast delivery, very pleased with product. jillhenry1
23/02/2009 arrived next day. brilliant item thank you mrs.hutchinson
17/02/2009 fast, williamstephen
12/02/2009 Excellent service, stuart_robert40
09/02/2009 promt service john
04/02/2009 very good fast service alangailgreg
04/02/2009 In bright sunlight my mobile charged in a very short time. thisisjohnroach
30/01/2009 Happy with service and product, magentaheadrest
30/01/2009 Very prompt delivery alwyn.mckee
29/01/2009 Arrived on time and in good condition, maggie
28/01/2009 Quick delivery, well packed. john.molloy7
27/01/2009 Delivered on time and as orddered wilf
23/01/2009 received quickly and exactly as described. hettymalcolmsmith
22/01/2009 very responsive to resolve delivery issues rich.lewis
22/01/2009 great firstname.lastname@example.org Buyer
18/01/2009 Thanks! the package arrived very promptly in time for Christmas despite putting a late order in! Very pleased with the torch too! ninjahippy
17/01/2009 Prompt delivery, great service cmcc186
13/01/2009 Really great hand towel, arrived really quickly darlingautomatic
13/01/2009 Excellent service - received package within few days and am pleased with the product! omitfaed
12/01/2009 Fast delivery, great torch rstorey51
12/01/2009 Great product, great service - very satisfied. amo
10/01/2009 Prompt service. Boshpaws
10/01/2009 Good product which arrived promptly. No problems. lizwoolston
09/01/2009 Arrived on time and product was fine. ash
09/01/2009 I ordered too many by accident. Seller gave full refund on returned item. Would do bussiness with "It Must be Green" again. philip_mcglone
09/01/2009 Very efficient service mhalton
08/01/2009 well packaged and despite leaving it a bit late,received it before Christmas johnbrignall
08/01/2009 prompt delivery, not used it yet. jenni.mackenzie
08/01/2009 A first-rate piece of equipment that will enjoy utility all around the world. barryaitken
07/01/2009 Really good and prompt erowly
06/01/2009 arrived in time + well packaged. thanks joanne.allen27
06/01/2009 Very prompt service jodieinkson
06/01/2009 Trouble free service john
05/01/2009 does exactly what it says on the tin eddie_hammond
05/01/2009 fast delivery-well packaged marc.bertels
04/01/2009 Marvellous little device,prompt delivery. grahamnosheds
04/01/2009 v Good Kubaton
04/01/2009 Quick delivery and perfect quality skynetdnc
04/01/2009 Spot on, fast delivery, highly recommended simon.o_rourke
03/01/2009 correct item delivered promptly john
02/01/2009 Great service. andrew_griffin_91
31/12/2008 Good mattchandler01
31/12/2008 As described and sent quickly many thanks mwright162
31/12/2008 Got it in time for Christmas - great! rachilou
30/12/2008 very good service jellyjoey
30/12/2008 Good service, even in the Christmas rush! eileenm.cox
30/12/2008 on time and well packaged. thanks carla.hitchcock
29/12/2008 Very good. Bought as a present- recipient loves it and is finding it very useful. sarahstephenson99
29/12/2008 Swift delivery. Well packaged. Very satisfied. suelaparry
29/12/2008 Prompt delivery cathy
29/12/2008 Quick delivery Thanks for the fast service. tonywbyrne
28/12/2008 Happy with service barnes.mikej
26/12/2008 very happy thankyou peter
26/12/2008 very pleased with the service lynn-t.dunn
23/12/2008 Prompt delivery, item as described mags
23/12/2008 excellent service louise.gallivan
23/12/2008 Speedy delivery, excellent product paula.loven
22/12/2008 great item - very nice azhar.chaudri
22/12/2008 Good Communication, Well Packaged darren.nixon3
19/12/2008 excellent kenyarise
19/12/2008 Before estimated delivery coriander_1
18/12/2008 Very quick service thank you claire.bennett
15/12/2008 good davidandkaren
15/12/2008 Arrived within 2 days, well packed Ebassett
12/12/2008 EFFICIENT SERVICE donald.marshall123
11/12/2008 My torch arrived a day earlier than the estimate. It was in perfect working order. Top Marks to 'It Must Be Green' Spudgunjams
11/12/2008 Very fast delivery ! alex.novac
11/12/2008 Arrived in 2 days; earlier than expected dave.s.walker
10/12/2008 Super service.Would certainly recommend. lisasheppard35
10/12/2008 Prompt delivery lf.dymond
10/12/2008 Didnt have to contact the seller. lornamharris
07/12/2008 The logmaker arrived quickly and in very good condition- I would use this company again emcarter100
06/12/2008 great service! lythan.nevard
04/12/2008 Excellent! No Problems with the order at all. kc
03/12/2008 brilliant delivery service markdspencer
02/12/2008 Would use again katy.gibson489
25/11/2008 Efficient service, rapid delivery. richie-devall
24/11/2008 Arrived in good order and quickly brian
22/11/2008 Great Service chris.allan5
21/11/2008 v good 0872204149
21/11/2008 Great transaction, many thanks roz_couch
18/11/2008 Great goods and speedy service gail.worton
14/11/2008 Quick and easy transaction paulabatelly
13/11/2008 Another 5, arrived perfect and in time, great work time and again... prodigymonish83
08/11/2008 Great seller, delivered faster than it's taken me to leave a comment! ellisandhisshipoffools
08/11/2008 Fast delivery, well packaged, arrived in good condition amazon
06/11/2008 very prompt, well packaged and great product Joanna_benson
04/11/2008 Fast delievery and really effective product! rjwestcott
04/11/2008 Well packaged arrived quickly. hazelandderek
31/10/2008 Great little product, excellent service, highly recommended the_immortal
28/10/2008 Super prompt delivery, good price, would recommend ek.young
28/10/2008 Excellent quick delivery elmbank2
20/10/2008 V Good I am Using All Ready louishankins
18/10/2008 Prompt delivery stroppyvegan
17/10/2008 Quick and efficient macnabs
15/10/2008 Goods as described - Fast delivery - Good Communication - A+++++ very prompt and efficient, arrived next day! catherinecroston
13/10/2008 great, personal service khopana
13/10/2008 Great seller! r.dathesta
12/10/2008 delivered on time stated , in condition stated c.tavner
12/10/2008 Great Excellent service dene.carter
10/10/2008 excellent, swift service rachelsldas
03/10/2008 Simple and effective if a bit noisier than I expected pjanslow
02/10/2008 no problem rachel.hinchliffe
02/10/2008 All as it should be. reedmoor.books
01/10/2008 Excellent service. Very pleased. donwarner
01/10/2008 Everything is OK - so far :-) dankub
28/09/2008 very good, excellent item and delivered promptly jennymurray1001
28/09/2008 Great product, fast delivery jackie
26/09/2008 great flowerfairygirl
25/09/2008 good service PAUL
24/09/2008 Very pleased with the delivery times and the order. Look forward to bashing out those recycled logs. Thanks. ukmark
24/09/2008 fantastic products which were well packaged and arrived quickly. c.davies
23/09/2008 Fast shipping and friendly correspondence! thanks! thesinisterpenguin
22/09/2008 Great speedy delivery of product that was exactly as described. thecottagecoldash
22/09/2008 Great service, thanks! sarah.bunting
22/09/2008 Thanks, Great Service lordpersia
22/09/2008 good product, quick delivery don.robinson
16/09/2008 Received in good time and in good order markcurrid
13/09/2008 Excellent seller, would buy from them again. axisphere
11/09/2008 Quick delivery - thank you jonelle2003
11/09/2008 speedy service robyn.thompson
10/09/2008 Good product, quick delivery timslow
10/09/2008 not what i expected but does a good job js004f6869
08/09/2008 brilliant service daithedeath
07/09/2008 well done pbpeter
05/09/2008 Excellent communication. Thank you. ruthhdonnelly
05/09/2008 Great service! khester82
05/09/2008 super quick delivery of excellent product M.S.Cunningham
05/09/2008 Fast delivery & product as described. norman
04/09/2008 used them straight away- brilliant idea ! jscalow
03/09/2008 very satisfactory stephensonpaulin
02/09/2008 excellent service hilary.scuffha
01/09/2008 fine tom_nee
29/08/2008 Absolutely fantastic service. Couldn't fault your prompt attention and delivery. Thank you. kkmalia
27/08/2008 Good service viv.c.stewar
26/08/2008 Good doing business. Martdav289
25/08/2008 excellent simon.jclark
10/08/2008 would be happy to use again. A1 alan
09/08/2008 great service, thankyou. pauline.hamer
01/08/2008 very prompt gavin.cooper
30/07/2008 well packed and arrived before I expected it to Good Show peter.brocklehurst
28/07/2008 Great items, thanks! woollywormhead
26/07/2008 Fast delivery and excellent product excellent transaction, many thanks. serialhound
13/07/2008 Works well -very pleased with it ljg
10/07/2008 Very highly recomended. Very fast delivery xpmedic
10/07/2008 good service ronicoco
08/07/2008 Great thanks stephen.hallworth
05/07/2008 the goods arrived on time, properly packed, brand new, in perfect working conditions apviterbo
03/07/2008 As usual perfect, on time and well packed - Mim prodigymonish83
30/06/2008 Great person to deal with many thnx mfurie2540
30/06/2008 - robinsonhm
26/06/2008 Arrived on time, product as described - very pleased sophie.hartfield
25/06/2008 need a little more info in the instruction manual on how to set up and on wether to leave in full sun here in spain as it gets terrifically hot gregorysanderson
25/06/2008 very good, no problems at all, fast delivery. david.henderson77
25/06/2008 excellent product tommywingers
24/06/2008 Good service and product as advertised alex.bennett
20/06/2008 Good communications. Revised schedule was good rboyden
06/06/2008 prompt delivery barbs-harrison
03/06/2008 Came on time with good packing... prodigymonish83
30/05/2008 aqrrived on time as described dorothe.havenaar
23/05/2008 spot on d.rome
22/05/2008 came on time....good packing prodigymonish83
18/05/2008 Royal Mail missed delivery date mikebrownb
13/05/2008 Great fun, Just as described, well packagen, Thank you. simon430
06/05/2008 Delighted that my goods arrived within 24 hours of placing the order. Good value and choice. Many thanks. Top marks!mag
06/05/2008 vgood slbv
04/05/2008 out standing,does exactly what it says a+ coffee_dragon
30/04/2008 Delivered on time and in good order at
26/04/2008 quick paul
23/04/2008 ace shopping stanthemantra
20/04/2008 friendly service, quick delivery and reply. antjetr
19/04/2008 contacted me very promptly to inform my item was out of stock, so I could choose a suitable replacement. beckie.macpherson
16/04/2008 The service provided was very good and the item was delivered quickly and well packaged. t.biondic
14/04/2008 product exactly as described Your simon.adele
07/04/2008 service was quick, efficient and cheaper than the competition Your dibryan1007
07/04/2008 Item was as ordered and arrived quickly roderick.francis1
06/04/2008 arrived quickly and as described marilynmayer
05/04/2008 Fast speedy service jpeiser
30/03/2008 just right, thank you 5 extremely good after sales service. ivan.levett
17/03/2008 good and fast michael
13/03/2008 Excellent next day service