We offer a no-quibble 30 day money back gurantee on ANY purchase you make from us.
We offer a 30 day returns policy whereby we will refund you with no questions asked. We will also honour any manufacturers guarantee - please just let us know the problem. The only thing we ask is please will you keep the original packaging - we will require this when we return the item to the manufacturers.
✿   We will also contact the manufacturer on your behalf if required.   ✿   We also have an Environmental Policy and are open to any feedback concerning this.
Please feel free to get in touch via our contact form and we will be happy to assist you as best we can. We will call the manufacturer on your behalf if required.
It Must Be Green has adopted an Environmental Policy that lists our policies and procedures in relation to managing the environmental effects of our business on the environment
we endeavour to reduce pollution, emissions and waste produced by the business
we plan to reduce the use of all raw materials, energy and supplies
we raise awareness in environmental matters through our business practices
we encourage participation in environmental matters through our business practices
we expect similar environmental standards from all suppliers and contractors
we assist customers to use products and services in an environmentally-sensitive way
we liaise with the local community
we monitor our progress and review our environmental performance on a regular basis
we have a commitment to continuous improvement
We use a green accountancy firm called Green Accountancywho also hold the green and ethical values that it Must Be Green abides to. We wholeheartedly recommend this company and if you would like an introduction, please don't hesitate to ask us.
Further areas where we try to reduce our impact on the environment:
our transport policy - we do not use our cars for our work unless absolutely necessary
all cardboard and packaging is gathered together, reused and recycled
this includes: bubble wrap, protective fillers, envelopes, tubes, boxes
we aim to minimising all possible waste
we use water and energy efficiently
we only use biodegradable chemicals in our cleaning materials
procedures to minimise noise disturbance to neighbours
phasing out of CFCs and ozone-depleting substances